FREQUENTLY ASKED QUESTIONS/
PREGUNTAS MAS FREQUENTES
The pictures are for illustrative purposes only. But, the vendors will more than likely send you what is pictured.
Yes, you certaintly can get a receipt/packing slip, simply contact us, and we can email you one.
Since we are a marketplace with different vendors, each vendor has their own return policy. On each page of the product, it will have a small box labeled, “Returns/Devoluciones.” Click the box and it will contain the return policy for that specific product from that specific vendor.
No, each vendor has a long term relationship (some include shipping discounts), and thus we have no control as to how or who each vendor uses.
If you want to return a product, each product page has a “Returns/Devoluciones,” button. Once you click the button, it will give you specific information about returning a product.
Certain products cannot not be returned:
- lingerie, intimate appareal
As well, some vendors will specify, “All Sales Are Final – NO RETURNS/EXCHANGES”